Shipping policy
SHIPPING POLICY
Processing Time Orders are processed within 1-2 business days. Processing time excludes weekends and holidays.
Shipping Methods & Delivery Times
- Standard Shipping (Ireland): 3-5 business days
- Express Shipping (Ireland): 1-2 business days
- International Shipping: 5-10 business days
Shipping Costs Shipping rates are calculated at checkout based on your location and selected shipping method. Free shipping is available on orders over €50 within Ireland.
International Orders For international shipments, customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in your order total and will be collected upon delivery.
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your package's progress.
Shipping Restrictions We currently ship to Ireland and select international destinations. Some remote areas may have extended delivery times or additional charges.
Delivery Issues If your package is lost or damaged during shipping, please contact us immediately. We'll work with the carrier to resolve the issue and ensure you receive your order.
Contact Information For shipping questions, contact us at info@grian.ie or through our contact form.